Client satisfaction

The insurance industry is rapidly becoming more digital, but at Söderberg & Partners, we combine modern technology with genuine human touch. It is important to us that you get solutions that are tailored to your situation and that you can do business with us easily and smoothly.

0

of our clients would recommend tendering insurance policies through Söderberg & Partners*

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of our clients value our extensive expertise most in their brokerage services**

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latest overall NPS score given by our clients**

Client satisfaction guides everything we do

Client satisfaction is our most important indicator. We maintain it at the highest level – our NPS score has never been below 50 – and we monitor the results closely every month so that we can serve you better.

We also listen carefully to our clients' suggestions for improvement and develop our operating methods based on them. This ensures that our services meet both today's and tomorrow's needs.

* Feedback surveys on our insurance tenders over the past year.
** Söderberg & Partnersclient survey of all our clients in spring 2025.

Highly regarded within the industry

In addition to our clients, insurance professionals also value our work.

The Finnish Insurance Brokers Association (SVAM) has selected us as Insurance Broker of the Year 2024 – a recognition that reflects the high level of professionalism and quality that our colleagues and partners also see in us.

Learn more about the award

Client satisfaction is close to our hearts. Every day, we work hard to ensure that our clients receive the best possible service and solutions tailored to their needs. It is always great to receive recognition for our work – it shows that we are on the right track.

Joakim Seeberg

CEO, Söderberg & Partners

What do our clients say about us?

We have collected our clients' experiences and comments about the services they have received from us. Read what our clients think about us.

We didn't have to compare the contents of occupational health services on our own. The expert summarised the essentials and presented recommendations with justifications. It was easy to make a decision that we can be satisfied with.

Maarit Syrjä

HR director, MV-Jäähdytys

Read the client story

All promises made have been kept. Broker is our face in insurance and risk management matters. The insurance company may change in the background, but our contact person always remains the same.

Harri Vainionpää

CEO, Honkatalot

Read the client story

We noticed that when using an insurance broker, there is no need to go through the insurance companies' fixed catalogs, but instead it is possible to negotiate prices and product contents better on a case-by-case basis.

Juhani Lehti

CEO, Tampereen Konepajat

Read the client story

We received excellent and professional service throughout the entire claims process. We were kept constantly informed about what was happening, so communication was very good.

Hanna Kinnunen

CEO, Kalustetalo Kinnunen

Read the client story

What impressed us most about Söderberg & Partners was the professionalism of our broker. He really took our insurance needs into consideration.

Elina Spillane

Administrative and Financial Director, Suomen Konetalot

Read the client story

Want to know how we can assist you?

We offer companies and public organisations expert advice and solutions for business insurance, risk management, and employee benefits. For example, we help you with tendering for insurance and occupational health care and with developing employee benefits so that you can secure your business and your personnel in the best possible way.